Our People are our greatest assets

A Company Built on Core Principles

We support our people by offering fulfilling opportunities founded on several core principles. At Medzeus Healthcare, we:

  • Create a cohesive culture that promotes high-quality care through teamwork
  • Respect, nurture and promote diversity of thought, background and experience
  • Encourage colleagues to speak openly without retribution to help resolve concerns
  • Are committed to diversity and inclusion

Our Current Openings

Job Title: Assistant Manager
Location: Chennai
Experience: Minimum 5 years of experience in Revenue Cycle Management with 2 years as Team Leader.
Education Qualifications: Any graduate


Skills

Should have excellent communication skills
Should have people management experience of 2 to 4 years in international BPO/KPO
Should be experienced in US healthcare domain
Should be able to prioritize and execute tasks in a high-pressure environment
Should have experience working in a team-oriented, collaborative environment

Job Description

Maintain operational proficiencies of an account(s) by managing the delivery of support services and operational requirements of the customer as outlined in the assigned contract. Ensure customer contractual KPI’s are achieved while providing the Team Leads and staff with operational support. Maintain the business profitability to the gross margin level.
Ensure that the productivity goals for the team are met, including service level, utilization and customer satisfaction. Manage the operational requirements of the customer on a daily basis.
Provide leadership and guidance to Team Leads with support in administering company policies and standards. Ensure that standards and practices are consistently maintained within and between each team.
Maintain open communication with all personnel. Act as a resource for answering questions, resolving product and policy questions.
Prepare and process annual performance appraisals of direct reports on time. Manage the appraisal process within the team ensuring reviews are processed on time. Establish or maintain achievable goals to effectively increase the technical, communication, and customer service skills of both the Team Leaders and SupportProfessionals. Provide guidance for successful career pathing.
Conduct Team Meetings with direct reports to ensure expedient communication of relevant information and as an open forum for input from the team.
Work with other departments and colleagues to ensure effective working relationships across the organization.
Stay current on internal work processes, policies, and procedures.
Responsible for preparing and delivering monthly and quarterly Business Reviews to clients.

Job Title: Billing Executive
Location: Chennai
Shift Time: Day / Night shift
Education Qualifications: Any graduate


Skills

Good Knowledge and experience in working MS Office
Should have excellent communication skills with regard to comprehension, interpretation, and understanding
Should have a typing speed of 30 wpm

Job Description

Key in data into specific software used by clients
Entering data received into specific client system software
Perform assigned tasks and complete targets with speed and accuracy as per client SLAs
Work cohesively in a team setting and assist team members to achieve shared goals
Compliance with our company’s Security Policy, project guidelines, business rules and training provided company’s quality system and policies.
Escalate any issues to Team Leaders in a timely manner.

Job Title: Accounts Receivable Analyst
Location: Chennai
Shift: Night shift
Experience: Minimum 1 year
Education Qualifications: Any graduate


Skills

Good Communication and English speaking skills
Good Knowledge and experience in working MS Office
Minimum of 1 year experience in AR calling
Exposure to complete Revenue cycle Management.

Job Description

Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.
Ensure that the deliverable to the client adhere to the quality standards
Denial documentation and taking further action
Maintain open communication with all personnel. Act as a resource for answering questions, resolving product and policy questions.
Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
Maintain the individual daily logs
Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
Escalate any issues to Team Leaders in a timely manner
Compliance with our company’s Security Policy, project guidelines, business rules and training provided company’s quality system and policies.